FAQs
Support:
- Where can I find out the current revision status of my manuals?
- How can I access my aircraft manuals online?
- How do I access the FAA and Transport Canada Airworthiness Directives websites from www.bellhelicopter.com?
- Do you have ROTORBREEZE online?
- Do you have HELIPROPS online?
- What is the procedure for acquiring the total hour pins that Bell distributes as part of its flight safety awareness program?
- How do I make sure Bell has my most current information and is able to contact me about my aircraft?
- I need repairs on my airframe - what information does Bell need from me?
- Can I get setup for automatic notices about SERVICE BULLETINS?
(...for commercial aircraft only...) - How do I obtain technical support for a Bell military aircraft?
- Where can I find HELIPORT specifications for your aircraft?
1. Where can I find out the current revision status of my manuals?
Answer:
=> From the top menu of any page
on www.bellhelicopter.com Select "SUPPORT"=> Under "Quick Support"at right hand nav bar
=> select "Commercial Publications"
=> Select your aricraft model number (Ex: "206L4") from the list.)
=> Revisions status for all model specific manuals will appear.
2. How can I access my aircraft manuals online?
Answer:
=> Go to www.bellhelicopter.net
Please note in order to access the manuals online you must register.
Currently the only models available online are 206L4, 407, 427, 430 and the 412.
or...
=> Select "SUPPORT" from the top menu
=> Under "Quick Support" on the right hand side of the screen select "Commercial Publications"
=> Select the model you require manuals for, from the drop down list.
3. How do I access the FAA and Transport Canada Airworthiness Directives websites from www.bellhelicopter.com?
Answer:
=>Select "SUPPORT" from the top menu
=> On the right hand side of the screen there are links under the heading "Support" for:
FAA Airworthiness Directives and
Transport Canada Directives.
4. Do you have ROTORBREEZE online?
Answer:
Yes - Click ROTORBREEZE ...or navigate there - go to:
=> Support => Product Support (under 2nd RED BAR, right side nav) => Rotorbreeze
5. Do you have HELIPROPS online?
Answer:
Yes - Click HELIPROPS ...or navigate there - go to:
=> Training => Our Services and Course (under 2nd RED BAR, right side nav) => HELIPROPS
6. What is the procedure for acquiring the total hour pins that Bell distributes as part of its flight safety awareness program?
Answer:
Currently, Bell Helicopter only provides certificates for these awards. Unfortunately, the pins are no longer available.
However, the Bell Pilot Safety Award is still in place for the total time of accident-free flying in Bells (e.g. military models, civil models, and military surplus that are flying in civil environment). The request should include all of those accident-free hours flown in Bell aircraft. The instructions to make the request are in the Flight Safety website.
(To learn about Flight Safety at Bell - see our FLIGHT SAFETY PAGES...)
To find out more or discuss other flight safety issues (Commercial or Military) please use our CONTACT form and SELECT "OTHER"for additional inquiries.
Please be sure to START your comments with
"== FLIGHT SAFETY ==" in the comments area.
NOTE: Bell's department of Flight Safety, in coordination with the department for Army Business Development, currently manages our process and certification for those civilians and military servicemen eligible for these awards, typically given at the 1000 flight hour intervals.
7. How do I make sure Bell has my most current information and is able to contact me about my aircraft?
Answer:
To ensure we have your most current information about you or your aircraft -
<< USE THIS FORM >> [ Click to download FORM ]
...
and return the completed form to Bell.
We will then have your current contact information.
NOTE: We urge you to use the form, which provides both FAX numbers and email addresses to the relevant product support group. If you wish to use regular postal service please use this address:
Bell Helicopter Textron Inc.
Attn: Product Support
P.O. Box 482
Fort Worth, TX 76101
USA
8. I need repairs on my airframe - what information does Bell need from me?
Answer:
In order to adequately prepare information about your airframe's repair scheme, our engineers need to know the correct information. << USE THIS FORM >> to ensure we have everything we need. The form allows you to use both electronic email and regular US Postal Service mail channels to communicate with us.
9. Can I get setup for automatic notices about SERVICE BULLETINS?
Answer:
YES! You can be notified each time a Service Bulletin is posted to our web site.
<< USE THIS NOTIFICATION FORM >> . The form allows you to use both electronic email and regular US Postal Service mail channels.
10. How do I obtain technical support for a Bell military aircraft?
Answer:
Bell provides technical support for military aircraft on a need to know basis and in accordance with ITAR regulations. Information is generally restricted to personnel representing government agencies.
For assistance on:
- single engine UH-1 series aircraft
- single engine AH-1 series aircraft and
- OH-58A/B/C aircraft, contact
::: Bell Product Support Engineering at 817 280-3548 :::
For assistance with
- twin engine UH-1 series aircraft
- twin engine AH-1 series aircraft
- TH-57, TH-67, 406CS and
- OH-58D aircraft, contact
::: Bell Product Support Engineering at 817-280-5897:::
11. Where can I find HELIPORT specifications for your aircraft?
Answer:
Specifications related to the needs of heliport design for several models (but not all) of our aircraft can be found on our website:
- www.bellhelicopter.com
=> Commercial (index of all commercial aircraft)
=> Select model from list (Example: Bell 412 )
=> Find a RED Nav Bar at right side of page, (usually about 2/3rd down) for PDF Documents which say "Product Specs" or "Heliport Specs" - One of our larger helicopters - the 412 might be just the ticket for the review. Find its specs as noted above or with the following link:
Bell Helicopter Textron Inc. is a wholly owned subsidiary of Textron Inc. (NYSE: TXT)
