EDI Issues:
Before You Call...

 

Has Bell Contacted You?

 

Yes, I have been contacted by a member of the Bell EDI team. No, I am contacting Bell relating to EDI matters.
  1. Check your EDI mailbox to insure that you have picked up your mail
  2. Transmit your functional acknowledgments (997)
  3. Transmit your Formal acknowledgements if applicable
  4. Contact the Bell EDI team to resolve the problems
If you are having EDI system problems please be prepared to let us know When you will be working properly.
  1. Visit our web site and gather all relevant information
  2. Have your EDI information ready

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