Customer Advantage Plans

Know your costs. Protect your investment. Experience the advantage.

Customer Advantage Plans (CAP) safeguard your direct maintenance costs and provide the ultimate in cost predictability. The plans protect your investment and provide confidence of knowing you’re backed by the industry leader in customer support. With coverage options for non-standard kits, engines and full maintenance solutions available now or coming soon, our customers experience the Bell Helicopter Advantage.

CAP Logo

Complete direct maintenance cost protection.

Optional non-standard kit coverage.

Preferred rates for aircraft serviced by 100+ CSFs.

Streamlined budgeting.

Residual value protection.

Improved financing terms.

Transferable upon aircraft resale.

No “Buy-In’s” for select Premier fleet customers.

Budget and rate protection.

Bell 429WLG
Nose to tail, your aircraft is protected by the industry leader in support.
#1 Overall Satisfaction / Ranking


Aircraft Value For Price
Cost of Parts


Aircraft Reliability
Quality of Training
Quality of Technical Manuals


OEM Product Support
Speed of Service
Service Centers
Technical Representatives
AOG Response
Spares Availability

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What are the advantages compared to other plans?

There are other plans out there, but many are overly complex, overpriced and leave customers wondering if they are really covered when they have an unplanned maintenance event. Customer Advantage Plan members have:

  • Straight-forward protection for the standard aircraft configuration with optional non-standard kit coverage.
  • Budget certainty at rates very competitive to published direct maintenance costs.
  • Higher aircraft availability with premier access to Bell Helicopter’s rotable pool of parts.
  • Access to engine and full maintenance coverages that are available now or coming soon.
  • Preferred rates when using any of the 100+ Customer Service Facilities (CSFs) located around the world.
  • The confidence of industry leading support voted by customers who experience the Bell Helicopter Advantage every day.

Two Simple, Comprehensive Plans

Bell Helicopter has two straight-forward Customer Advantage Plan options: Standard and Premier Plans.

Both offer holistic coverage of the standard helicopter configuration, with optional coverage for non-standard kits. Standard and Premier Plans are both designed to provide peace-of-mind that your aircraft is protected from day one of your aircraft ownership. Why overcomplicate your OEM support?

Don’t just think you’re covered…. Know it.

Aircraft Ownership New Aircraft or Fleet Customer New Aircraft Only
Years of aircraft ownership 5+ <5
Annual flight hours High Low
Standard helicopter configuration parts
Optional coverage for kits installed by Bell Helicopter
Optional full maintenance coverage Coming Soon Coming Soon
Optional engine coverage Varies by Model Varies by Model
Parts used for scheduled and unscheduled maintenance
Life limited components
OEM original and authorized parts
Alert Service Bulletins
Minimum annual flight hours Varies by Model No Minimum
Preferred Rates for using Bell Helicopter Authorized Customer Service Facilities
Access to Bell Helicopter Customer Portal
On-site technical assistance
24/7/365 AOG support

Customer Advantage Plan Availability

Bell 505  
Bell 206L4
Bell 407
Bell 429
Bell 412
Bell 525  
Legacy Aircraft Coverage Coming Soon Coming Soon Coming Soon

Engine Programs

Bell 505 Bell 407 Bell 429 Bell 525
  Bell 206L4 Bell 412  

Bell Helicopter Global Network Advantage

Ensuring you’re covered locally is one of the many benefits of being a Bell Helicopter customer. With the largest service network in the industry, CAP members who use a CSF for their local maintenance receive the preferred “in-network” rates for their aircraft.

Coverage is available at competitive rates for those who choose to perform their maintenance elsewhere.

Choosing CSF Support

Preferred Customer Advantage Plan Rates

OEM Trained Maintainers and Technicians

100+ CSFs around the world

Audits of facility standards and practices

Optional full maintenance coverage

OEM authorized parts and documentation

Fastest access to OEM support

Learn More

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Are you ready to experience the advantage?

Ready to learn more about how Customer Advantage Plans improve your aircraft operations? Please fill out this short form to have a sales representative contact you.